Safety Protocols 2020-06-04T18:45:13+00:00

Project Description

Safety Protocols

Health and Safety Statement from Muriel’s Jackson Square

The health and safety of our guests and employees are our highest priorities. We pledge to serve our guests in a manner that protects everyone while ensuring a memorable, enjoyable dining experience for our guests. We will work to ensure all facets of our restaurant operations meet and exceed guidelines designed to keep our guests and employees safe. Social and physical distancing requirements will be met or exceeded through the changes we have made to our seating plans; we will now be serving on our Balcony when weather and Private Event plans permit. We will continue to strive and deliver on our mission to make people happy, and more than ever, we will enjoy the thrill of doing so.

Muriel’s Jackson Square Safety Protocols

Safety Measures for Team Members

  • A health and safety manager is assigned and responsible for each shift.
  • All team members will be given a health screening as they enter the building.
  • All employees are required to wear face coverings in the building.
  • Strict hand washing protocols are in practice for all staff members.
  • Business hours and staffing levels are modified to facilitate health and social distancing protocols.

Social Distancing and Health Screening Procedures

  • Guests and employees are required to wear a mask when entering, exiting and walking throughout the building.
  • All visitors and team members entering the building will undergo touchless temperature screening.
  • Tables and seating areas have been modified to comply with occupancy and assembly regulations.
  • Entryways and exits are reconfigured to allow for distancing.
  • Team members are trained to practice physical distancing, staying 6 feet apart at all times possible.
  • As always, we adhere to ServSafe® standards and wash, rinse, and sanitize all food contact surfaces, dishware, utensils, food preparation surfaces, and beverage equipment after use.

Additional Sanitation and Mitigation Steps

  • As recommended by the CDC, clothed tables have been replaced with new mahogany table tops in our first floor Bistro.
  • Hand sanitizer is stationed in public and back-of-house areas throughout the restaurant.
  • High contact surfaces such as doorknobs, electronic screens and handrails are disinfected at least every hour during service.
  • Restrooms are disinfected every 30 minutes during service hours.
  • Foot and arm door openers are installed in restrooms and on the front door.

Safe and Hospitable Service

  • Service techniques have been modified to facilitate physical distancing and best practices in sanitation while maintaining our gracious approach.
  • Reservations are limited to ensure the consistent execution of safety-centric service.
  • Menus will be available on your mobile phone or presented on single use paper to be recycled.
  • Condiments are served in single use packets.
  • The wine list is sanitized after each use.
  • Wrapped straws are offered by request.
  • Packaging will be supplied to you at your table for the convenient boxing of your leftovers.
  • Staff will follow updated protocols designed to place and remove dishes with care and expedience, minimizing physical contact at the table.